NHTSA Complaint #11681425 — 2017 FORD ESCAPE

The vehicle's check engine light came on and my local independent mechanic confirmed that the cause was coolant leaking into the vehicle's cylinders. The mechanic advised that this is an extremely widespread and well-documented problem with Fords from this era, and advised me to reach out to Ford for assistance given the expense of this repair ($10k or more), given that Ford has repaired some vehicles in the past. However, Ford (both its corporate office and the dealer from which I purchased the car) was unwilling to help me with repair costs despite the fact that the car has only 43k miles and is in pristine condition. This manufacturing defect is extremely dangerous (I've seen reports online that cars can suddenly overheat, catch fire, etc) and it is very disturbing that Ford isn't making things right on their own, or being held accountable by the NHTSA given the extremely widespread nature of this issue. Furthermore, it is very disturbing that Ford hasn't had to notify owners like me about this problem, as I drive around with my family and it seems like the car could have overheated or caught fire at any time.