NHTSA Complaint #11681328 — 2018 KIA OPTIMA

The contact owns a 2018 Kia Optima. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal with the oil warning light flashing on the instrument panel. The contact's friend initially inspected the vehicle and discovered that the engine oil was empty. The vehicle was taken to a dealer where a diagnostic test was performed, and the mechanic discovered oil around the engine; however, the source of the leak was not discovered. The contact was informed that an engine valve was sealed and that the failure was repaired. Despite the repair, the failure persisted, and the oil light was frequently illuminated on the instrument panel. The engine oil level was checked and was extremely low. The dealer had not offered any additional assistance for the repair. The vehicle was not repaired. The contact made several attempts to reach the manufacturer but was unsuccessful. The failure mileage was approximately 10,000.