NHTSA Complaint #11681064 — 2020 HONDA RIDGELINE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11681064
Vehicle 2020 HONDA RIDGELINE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Auto Idle Stop system is not working correctly. Usual it happens at a traffic light, the truck Auto Idle Stop system sometimes will not start the engine and requires me to put it in park and restart with the primary starter. Took the truck to Honda dealer and they told me the best remedy was to turn off the Auto Idle Stop system every time I use the truck. This does not seem like a reasonable fix. I have had the truck or 5 years, but only have about 26000 miles on the vehicle.The Auto Idle Stop system has failed to work approximately 15 to 20 times since I bought the truck new in 2020.

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