NHTSA Complaint #11681047 — 2023 FORD BRONCO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11681047
Vehicle 2023 FORD BRONCO
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My rear shocks have been corroding on the external resevior attached to the lower shock body and is rusting really bad in the exact place where the manufacturer of this vehicle says that it's breaking down ( rusting ) at. I called the dealership and the service department and they REALLY gave me the impression that they really don't want to repair my vehicle and is why I'm filling this report with NHTSA . I want the dealership of the manufacturer to replace my rear shocks with new shocks and not put RTV sealant and a retention clamp on this external resevior as stated as one of the remedies the manufacturer has listed in a letter sent out to all of it's dealerships about the manufacturers recall on the rear shocks . In the manufacturer's letter it does state that one of the remedies is replacing the shocks but ONLY if the shocks are leaking oil from the shock resevior/ flange damper area . The corrosion on my shocks are bad . The manufacturer is not SERIOIS about fixing this problem and is why I trust NHTSA to help me and thank you NHTSA .

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