NHTSA Complaint #11680860 — 2014 FORD FOCUS

Subject: Urgent Safety Concern – Transmission Failure on 2014 Ford Focus (VIN: [XXX] ) To Whom It May Concern, I am writing to report a critical and ongoing safety issue with my 2014 Ford Focus. The vehicle stalls without warning, pops out of gear, and frequently overheats regardless of outside temperature. These failures occur while idling at traffic lights, merging into traffic, and during regular driving conditions. This issue has placed me in dangerous situations daily—I've narrowly avoided collisions and have been forced to block traffic because the car will not engage gear for 5 to 20 minutes at a time. It is not safe for me to exit the vehicle during these episodes, and I am deeply concerned for my safety and the safety of others. I understand there may not be an active recall for this VIN, but the symptoms align with known issues related to the PowerShift transmission. I am requesting an immediate diagnostic review and assistance under any applicable warranty, customer satisfaction program, or technical service bulletin. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)