NHTSA Complaint #11680740 — 2024 FORD MUSTANG MACH E

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11680740
Vehicle 2024 FORD MUSTANG MACH E
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 4,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2024 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 25V404000 (Electrical System, Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that the rear doors failed to open as needed and could only be opened while engaging the front driver's side power master door lock switch. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.

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