NHTSA Complaint #11680703 — 2012 LAND ROVER RANGE ROVER SPORT

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11680703
Vehicle 2012 LAND ROVER RANGE ROVER SPORT
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Had a recall. I wasn't available on the date or a week or so after the appointment date. An ex of mine that had no authority to take my Range Rover into the dealership for the recall to get fixed, used my driver's license to get a rental Land Rover to use while my Range Rover was supposedly being fixed for the leaking fuel tank recall. So, Land Rover didn't care that it wasn't me getting to drive a $70,000 Land Rover while mine was getting fixed for recall. I figure out what happened & where my vehicle was & got the rental back to me in order to go get my vehicle back. I got to take it home,2 days later transmission messed up wouldn't shift out of park,started over heating,& I had to pull it with a rope from the store back home to park it. When I looked under the vehicle cause I was trying to figure out why it was majorly overheating, I then realized the gas was just pouring out near the transmission pan, which is where the fuel line runs from the top of the gas tank. My recall was for the fuel tank leaking originally. Now, Land Rover refuses to fix this major safety hazard/defect, stating that the gas pouring out doesn't stem from the recall. Which is complete bullshit! Nothing was wrong with my vehicle when I bought it only a few months before I received the notice about the recall. Now, I can't drive it & it's sitting at the dealership that did the recall & didn't fix it. They towed it 2 days ago to their shop & called me the next day saying that the fuel pouring out & overheating doesn't have anything to do with recall or what they've done. Which is a lie. So, now my car is sitting up at the dealership off of DFW airport & they are expecting me to pay to get it towed back home & that they aren't going to fix my vehicle that they have totally destroyed. I can't get anyone to talk to me or return my calls. I can't get anyone to help me with this. They just hang up or give me a hard time about it & are denying what they have caused for my vehicle. PLEASE HELP ME!

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