NHTSA Complaint #11680688 — 2021 KIA SPORTAGE

The contact owns a 2021 Kia Sportage. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power and was unable to accelerate. The contact's wife arrived at the destination where the failure persisted, prompting her to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 117,000.