NHTSA Complaint #11680539 — 2019 RAM PROMASTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11680539
Vehicle	2019 RAM PROMASTER
Component	ENGINE
Date of Incident	July 15, 2025
Date Filed	August 14, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The oil pan for the van was damaged due to debris pick up on the road resulting in a hole, which in turn drained the engine oil and jammed the engine preventing from operation. The lack of protection to the oil pan which is exposed, caused the debris to damage the oil pan. Ford Transit vans have a protection under the oil pan which prevents these type of incidents to happen. This vehicle was taken to the repair shop and they want $18527.10 to fix this problem. A small fix of few hundred should have solved the problem, if the manufacturer had the trouble to think through the design phase.

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