NHTSA Complaint #11680278 — 2021 KIA K5

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11680278
Vehicle 2021 KIA K5
Component BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The reverse braking feature registers cross traffic or movement that is not near the back of the vehicle. This cause the braking system to engage. I was doing a U turn on 4 lane main street with a center divider. I didnt fully clear the turn leaving me to reverse to complete to turn. When i put the car in reverse, the sensors picked up movement across the street, engaging the brakes and leaving me stuck in the middle of the road with oncoming traffic coming straight at me. It would not disengage when I tried accelerating and I had to quickly throw my car into drive and pull into a driveway, that was luckily there, just to avoid being T-boned by oncoming traffic. This is not the first occurance as it happens often in parking lots locking my brakes due to any movement from behind. There is a manual feature in the dashboard to turn it off but it automatically resets every time the car is turned off, requiring you to have to manually disengage the feature everytime and you cannot disengage while the brakes are locked.i took it to the dealers but they said since it is a "feature" it is not considered a safety issue since there is an option to disengage even though it has to be reset during every use. They could not help or remedy the issue and instructed me to file a complaint with Kia manufactures since they are only the Kia dealer.

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