NHTSA Complaint #11679855 — 2022 BMW 530I
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11679855 |
| Vehicle | 2022 BMW 530I |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Front right sensor not working as of 05-23-2024. Approximately seven weeks later the backup camera quit working. Dealers claims right front sensor chipped and no report on why the rear camera not working. If I back into my garage or pulling into a parking space with a car already parked or a wall, the parking assistance does not function. However, from time to time, it starts to work again! The dealer's comment is the sensor is damaged due to "outside influence". I literally had to get a magnifying glass and a flashlight to see the chip on the sensor. The sensor has no visible cracks or damage other than my comment in the prior sentence. Vehicle was brought in when I received the alert "Parking Assistance limited e.g. due to dirt on the sensors. Clean if necessary." Dealer would not remove the bumper to inspect the sensor, said it would take 3-4 hours to visually inspect the sensor, instead relied on software for their analysis. Said the rear camera not working because it is something related thru out the car with the other sensors even though this issue appeared 7 weeks later.
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