NHTSA Complaint #11679540 — 2020 CHEVROLET SILVERADO 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11679540
Vehicle 2020 CHEVROLET SILVERADO 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I was on a trip to Iowa and noticed a loud ticking noise starting in my engine. There was no warning lights on the dash to indicate any problems. I checked the oil and notice it was not registering on the dip stick. I added over a quart of oil and the noise continued. My truck was just at a dealer 2 weeks prior for an oil change and they noted that everything was good and in proper working order. No leaks or no other issues. I set up an appointment at a chevy dealer at the destination which I was traveling to for a check up. About 60 miles from the dealership, my check engine light went on. I immediately stopped and checked all my fluids which were showing normal ranges. I dropped my truck off for inspection and they advised me that my lifters need to be replaced. I authorized the repair and after the new ones where installed, they tested my truck and noticed that there was still a ticking noise coming from the engine and was not holding any oil pressure. They advised me that the motor needed to be replaced at a cost of almost $15,000. I will request all pictures and videos taken by the dealership for further inspection if needed.

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