NHTSA Complaint #11679321 — 2020 AUDI S4

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11679321
Vehicle 2020 AUDI S4
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

My instrument cluster and its replacements have malfunctioned multiple times. The original instrument cluster/virtual cockpit failed to boot and had a black/blank screen on 4/19/2024 at 29,687 miles and was replaced on 5/15/2024 at 29,923 mi. That replacement one worked fine for a while and then did the same thing on 7/15/2024 at 33,655 miles and on 1/10/2025 at 42,532 miles. The instrument cluster was then replaced again on 2/10/2025 at 43,841 miles. That replacement unit took only a couple of days to act up again with the blank screen on startup on 2/13/2025 at 43,965 miles and once more on 8/1/2025 at 52,673 miles. I'm currently waiting to hear back from the dealer to get the instrument cluster replaced once again.

Related Complaints for the 2020 AUDI S4

Other ELECTRICAL SYSTEM Complaints

#11676957 The Audi MMI malfunctions and reboots randomly while driving. Possibly being a software issue. There is a TSB code th...
#11674842 I am submitting a formal complaint regarding a persistent and dangerous issue with the MMI (Multi Media Interface) sy...
#11674214 The main infotainment system is stuck restarting every 1-2 minutes. When the car is put into reverse, the rear back u...
#11671452 The MMI (multimedia interface) screen goes dead and reboots frequently (every 2-5 minutes) while driving. It is extr...
#11668433 The Multimedia Interface (MMI) Touchscreen Radio will constantly reboot while driving regardless of variables. Diagno...

Recent Complaints for the 2020 AUDI S4

#11675209 UNKNOWN OR OTHER The MMI reboots continuously throughout my drive - whether it is 1 minute or an hour. It does this without a Bluetoo...
#11674842 BACK OVER PREVENTION: WARNINGS I am submitting a formal complaint regarding a persistent and dangerous issue with the MMI (Multi Media Interface) sy...
#11674842 UNKNOWN OR OTHER I am submitting a formal complaint regarding a persistent and dangerous issue with the MMI (Multi Media Interface) sy...
#11674214 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING The main infotainment system is stuck restarting every 1-2 minutes. When the car is put into reverse, the rear back u...
#11674215 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING The vehicle software (known as Audi MMI) has been continuously rebooting every 30 seconds after the vehicle is starte...
Check any vehicle history by VIN - Free vehicle history report