NHTSA Complaint #11679278 — 2016 CHEVROLET MALIBU

The contact owns a 2016 Chevrolet Malibu. The contact stated that while his daughter was driving at approximately 30 MPH, the vehicle came to a stop. After coming from the stop, the steering wheel seized. Several unknown warning lights were illuminated. The contact’s daughter crashed the vehicle into a utility pole and a utility box. The air bags deployed. The contact’s daughter was transported to the hospital by ambulance and treated for a concussion and seat belt-related bruising on her chest and waist. A police report was filed. The vehicle was towed to a tow yard, but the insurance company was not yet notified of the accident. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.