NHTSA Complaint #11679253 — 2014 LINCOLN MKZ STEERING

Complaint Details

ODI Number	11679253
Vehicle	2014 LINCOLN MKZ
Component	STEERING
Date of Incident	June 1, 2025
Date Filed	August 8, 2025
Mileage	121,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The contact owns a 2014 Lincoln MKZ. The contact stated that after starting the vehicle, the steering wheel was extremely difficult to turn in either direction. The messages "Steering Assist Unavailable" and "Hill Assist" were displayed on the instrument cluster. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 121,000.

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