NHTSA Complaint #11679018 — 2016 STARCRAFT TRAVEL STAR
STRUCTURE issue reported to NHTSA
Complaint Details
| ODI Number | 11679018 |
| Vehicle | 2016 STARCRAFT TRAVEL STAR |
| Component | STRUCTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
The contact owns a 2016 StarCraft Travel Star RV. The contact stated that the RV was designed with a flaw in the flooring. The contact stated that the RV manufacturer installed a Darco Poly-Flex flooring in the RV, which was designed to be used only in RVs that were intended to remain stationary, not for RVs that were being hauled or trailered while in use. The contact stated that the failure could allow moisture to rot the flooring, making the flooring unstable and unsafe. The contact stated that the RV was no longer safe to be used for travel. The contact related the failure to NHTSA Campaign Number: 17V276000 (Structure); however, the VIN was not included. The local dealer was contacted. The RV was not diagnosed or repaired due to the warranty not being valid. The manufacturer was made aware of the issue. The contact had not experienced a failure.