NHTSA Complaint #11678982 — 2023 CHEVROLET TRAILBLAZER

I reported my first issue back in late 2024 of the brakes squealing they took my car in and resurface the rotors. It stopped squealing for about a few months and now we are in summer of 2025 and they are squealing again. I took my car to the dealership because they told me that my car would be under warranty for 30,000 miles with the brakes. First started when they told me that the guy that told me I would have a rental car waiting for me did not set me up for a rental car. I live 45 minutes to an hour away from the dealership. When I pulled into the garage, I could hear the squealing of my car. When I went up to the counter the guy told me he couldn’t hear anything. They then tried to tell me that I would have to take my car back home and call back in the morning to talk to the rep I was talking to in the service department as he had already left for the day along with his associate. I was determined that I was not leaving there without a rental car and my car to be looked. I finally went in on my own to find the gentleman who sold me the vehicle who I really do appreciate and have no issues with him(Keith Keys) he’s a very good sales person at Weber Chevrolet. As they were getting me a rental the guy from the service department pulled around with my car and asked me to get in. He then told me that he had fixed the issue by slamming on my brakes a few times and that it was OK for me to take it home. I then let him know that it was staying to be looked at and I was going to take the rental. The next day when I called the service rep, he stated that they were going to replace the front brakes and it would be available the following day to pick up. When I went to go pick up my vehicle and leave the parking lot I didn’t even get out of the parking space and it was still squealing. I went back in and they told me it was normal and I would have to call the service rep the following day I’m still waiting to hear. I have owned many Chevy’s to know breaks don’t do that