NHTSA Complaint #11678891 — 2024 VOLKSWAGEN TIGUAN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11678891 |
| Vehicle | 2024 VOLKSWAGEN TIGUAN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
Low engine oil light appeared after 1000 miles. Car was topped off with oil and light appeared again. Oil consumption test was conducted car is burning 4.5 q per 1000 miles, results have not been consistent. VW claims this test is within their parameters but the car can longer travel 1000 miles until an oil change. More symptoms have appeared such as a decent size smoke cloud on engine startup. Both Volkswagen dealerships have said this is not normal to a new car and said you should contact customer service. It’s been 2 weeks and they have yet to respond.
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