NHTSA Complaint #11678865 — 2021 MERCEDES-BENZ C 300

My C300 only had about 42,000 miles and was less than 5 years old. Just after the factory warranty expired, the engine was running rough and hot, and "check engine" light illuminated. My local garage quickly diagnosed the problem as a failed cylinder head, stated that it is common with Mercedes 4-cylinder engines from about 2017, and said Mercedes may cover it since it is a "known problem" and shouldn't happen with that mileage. I was charged $7,860 by my local Mercedes dealer, and despite multiple contacts with MercedezUSA, they refuse to acknowledge this is a problem or cover the cost, although in on-line the forums some people were arbitrarily reimbursed. There should be a recall to check for this obvious defect and should be covered. This defect can cause sudden engine failure and is a significant hazard to the driving public.