NHTSA Complaint #11678824 — 2019 GMC SIERRA 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11678824
Vehicle 2019 GMC SIERRA 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 43,742 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2019 GMC Sierra 1500. The contact stated while driving approximately 45 MPH, the message "Battery Saver Alert" was displayed on the instrument cluster. The contact stated that the battery gauge was reading 9V on the 12V battery. The vehicle was driven to a dealer. The dealer diagnosed the vehicle and determined that a battery tender was needed. The contact asked the dealer to check the 12-Volt battery which was replaced 2 years prior by the same dealer. The dealer diagnosed the vehicle and determined that the alternator needed to be replaced. The contact was later informed that the battery fuse also needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V888000 (Electrical System); however, the VIN was not included in the recall. The failure mileage was 43,742.

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