NHTSA Complaint #11678803 — 2018 HONDA ACCORD

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11678803
Vehicle 2018 HONDA ACCORD
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I own a 2018 Honda Accord EX‑L (VIN#: [XXX]). Shortly after a service visit to a Honda dealer for unrelated maintenance (in Sep. 2024 with an estimated 50,000 miles), the dashboard began showing ‘Supplemental Restraint System Problem – See Dealer’. A dealer quoted $400+ to diagnose and replace what appears to be a common passenger airbag indicator sensor failure, a known issue reported by many 2018 Accord owners. I believe Honda should issue a recall due to the safety risk. I’m filing this as a VOQ complaint for ODI’s review and authorize NHTSA to share my identifying info with Honda if needed. Supporting Documentation and numerous examples of complaints from hundreds of Honda Accord owners relating to this problem: - Numerous drivers of 2018 Honda Accords have reported the identical warning (“Supplemental Restraint System Problem – See Dealer”) along with fault code B002013, intermittent dashboard behavior, and inability of dealers to resolve it consistently. - Honda’s 2024 Campaign 24‑050 identifies the seat weight sensor as directly causing SRS warnings and passenger airbag indicator failure - demonstrating this component is known to fail and trigger airbag system alert behavior, even if not yet applied to 2018 model year. - Independent coverage confirms the risk and design defect in seat sensors causing unintended SRS failures, underscoring the safety risk and Honda’s formal acknowledgment of the issue in later models. - Multiple complaints about post‑service warning lights that match this scenario (electrical system category), and public news coverage stating Honda is recalling vehicles due to faulty passenger seat sensors that may cause airbag or SRS failures. - 37 official complaints for the 2018 Accord, with no repair by dealer and failure left unresolved. One report (May 12, 2025) describes this exact issue saying the dashboard message randomly popped up and a "dealer wanted $250 diagnostic and $4,000 to repair. - My service quote attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

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