NHTSA Complaint #11678776 — 2019 NISSAN LEAF

I own a 2019 Nissan Leaf that is subject to safety recall # RS4B2. Outrageously, while this safety recall was issued almost a year ago, Nissan has to date still not offered an actual remedy. Instead, for the last year, Nissan's "remedy" has been to simply instruct Leaf owners to indefinitely refrain from DC fast-charging our vehicles. This instruction is not only logistically absurd - akin to telling the owners of gas vehicles that they can't visit gas stations for an entire year - but also financially damaging: it has rendered our vehicles totally unusable for many driving applications for almost a year. As such, Nissan's instruction to its customers to indefinitely refrain from using their vehicles the way they were marketed and sold is not merely an inconvenience but rises to the level of consumer fraud. I have asked Nissan to provide just one of the following, all of which they have refused: 1. a loaner Nissan Leaf capable of safely DC fast charging 2. an offer to repurchase my Nissan Leaf 3. a statement in writing from Nissan USA that while waiting for Nissan's still non-existent remedy to its safety recall, I may continue to DC fast-charge my Nissan Leaf without voiding the 8-year/100,000-mile battery warranty. I would be willing to accept any one of these three solutions at Nissan USA's choosing. What I am not willing to accept is being told that, until Nissan gets around to releasing a remedy to a safety recall that it issued almost a year ago, I may not use the car that I purchased according to its specifications. What can NHTSA do to force Nissan to resolve this issue?