NHTSA Complaint #11678714 — 2024 CHEVROLET BLAZER EV

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11678714
Vehicle 2024 CHEVROLET BLAZER EV
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

Multiple safety-critical systems have malfunctioned since shortly after purchase, continuing to this day. The most serious is the forward collision braking, which has triggered randomly during normal driving. These braking events have occurred on highways and surface streets, posing a serious risk if a vehicle were following closely. During arbitration, the manufacturer admitted this is a known defect with no current fix, yet continues to return the vehicle marked as “repaired.” Additional issues include: Adaptive cruise control failure Intermittent charging failures (won’t initiate or randomly stops mid-charge) Infotainment screen freezing or going blank Inconsistent air conditioning performance Rear hatch failing to open/close and requiring physical force Bluetooth audio that disconnects unless the vehicle is powered off for 15+ minutes These problems have been reported to two GM-authorized dealerships. One repair attempt at a second location was ignored in arbitration. I also contacted GM corporate multiple times directly, requesting support. My attempts were either unanswered or dismissed, with no action taken. Many concerns were labeled “unable to duplicate,” even when I provided documentation. No warning lights appear with braking or charging failures. Most issues temporarily resolve after a full power-down, suggesting a software or control system fault. The manufacturer participated in arbitration and acknowledged the unresolved defects, but refused to provide further oversight or assign a factory technician. The vehicle is available for inspection. I am reporting this because the problems are ongoing and impact safety, reliability, and functionality.

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