NHTSA Complaint #11678662 — 2022 HYUNDAI KONA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11678662
Vehicle 2022 HYUNDAI KONA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

When I first brought the car for its first service appointment (6 months after purchase), I informed the service dept at the dealership that the car seemed to accelerate itself when I was driving. They said they hit a reset button and that I shouldn't have any more problems. What I found was that the car then drove sluggishly but it did not accelerate anymore. Recently however (2.5 years into the purchase), the car started "sliding" when I hit the break pad. I took the car in again for service a few months ahead of time and they said that my car mat was wedged under the break pad and that was what was causing the car to slide when I hit the break. The car slid but also accelerated by about 5 miles, however I was able to quickly break and stop it without incident. This last service was on Friday, August 1st, and on Sunday August 3, the car slid and accelerated again - without the floor mat being wedged under the break. On Monday morning (August 4th) I called Hyundai so many times that I lost count. I was never able to speak with a service employee but I was given an appointment for a week and half later. According to ChatGPT, it is a common issue with the 2022 Kona and it should be recalled.

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