NHTSA Complaint #11678616 — 2020 CHEVROLET SILVERADO 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11678616
Vehicle 2020 CHEVROLET SILVERADO 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

The second oil leak repair and the first repair for the oil pan failed within one week of the previous repair. This is the third oil leak that occurred in the LM2 engine in the 2020 Silverado. It was identified as an additional leak in the oil pan which had already been repaired the week prior. This is a failure within seven days from the previous repair. I lost 1/2 quart of oil during a 650-mile drive back from vacation. I took pictures of the oil level before leaving and driving home. During our drive, we passed through an area called Yermo where it was 107 degrees at 11am. The two closest Chevrolet dealerships are either 45 minutes or 1.5 hours one-way. I was incredibly frustrated since imagine being stranded in 107-degree weather with your family on the side of the road unable to run AC. It is a serious life, health, and safety issue at this point. I called GM and opened a case expecting them to assist me with the issues with the truck. Fast forward to today, I spoke with Jill at GM, they closed the case without even reaching out to me. This was the third of four oil repairs that have been conducted on my vehicle and the LM2 engine. It isn't a safe engine to have. **No loaner vehicle was given during the repair.**

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