NHTSA Complaint #11678156 — 2011 CHEVROLET VOLT

I was stopped at a red light with my foot on the brake. When the light turned green, I released the brake and the car suddenly accelerated forward on its own, without me touching the accelerator. As soon as the car surged forward, I immediately pressed the brake pedal hard to stop it but instead of slowing down, the car continued to accelerate. It felt like pressing the brake was making it worse. The car was totally out of my control. The vehicle collided with tow truck and even after the impact, the engine was still revving as if it was trying to keep going. I had to shut the car off to stop it completely. There were no warning lights or error messages before or during the malfunction. The front end of my car was damaged in the crash. No one was injured, but the malfunction could have easily caused serious harm or death. This was not user error it was a terrifying mechanical and electronic failure. The car accelerated on its own and the brakes failed or possibly triggered more acceleration. I have never experienced anything like this. After looking online, I found other Volt owners reporting similar problems involving brake assist failure, unintended acceleration, and stuck revving. This looks like a serious pattern that deserves urgent attention. I’m asking the National Highway Traffic Safety Administration (NHTSA) and General Motors to immediately investigate this issue. I want to know if there are any recalls, technical service bulletins (TSBs), or known defects related to brake failure or unintended acceleration in the 2011 Chevy Volt. Please contact me with next steps. This is a major safety risk that could easily result in fatalities if not addressed.