NHTSA Complaint #11678047 — 2023 TESLA MODEL Y

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11678047
Vehicle 2023 TESLA MODEL Y
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I am writing to formally report a serious safety incident involving my Tesla Model Y 2023, VIN: [XXX] , in which the front right tire detached from the axle while parking on [XXX] at [XXX] . Description of Incident: While maneuvering the car slowly into a parking spot, the front tire suddenly dislodged from the axle or aero suspension. The car became immobile on the spot. Thankfully, there were no injuries, but the outcome could have been catastrophic had this happened at speed. The car was immediately towed to Tesla Service Center Sacramento, Arden Way, where technicians diagnosed the failure as being due to The issue being caused by loose front lower lateral link mounting bolts and damaged front compliance links — a structural suspension component. Critical Concerns: Tesla’s own technicians confirmed that: This failure was not caused by user error or road impact. The issue was caused by loose front lower lateral link mounting bolts and damaged front compliance links The bolts had loosened over time or were improperly torqued during manufacturing or servicing. Emotional & Functional Impact: I am now afraid to drive this vehicle, unsure of its reliability and safety. I’ve experienced anxiety, sleep disruption, and ongoing depressive symptoms since the incident. This event has interrupted my daily life, shaken my trust in Tesla, and caused extreme emotional stress. Had this happened on a highway or in traffic, it could have led to serious injuries or fatalities. My Formal Requests: A written report detailing the failure, root cause, and whether it relates to known issues or recalls. A clear statement on whether Tesla assumes liability for this event. A full remedy, which may include: Replacement or buyback of the vehicle, Compensation for emotional distress and lost use, Commitment to enhanced quality control inspections. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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