NHTSA Complaint #11677927 — 2024 JAYCO TRAVEL TRAILER JAY FLIGHT

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11677927
Vehicle 2024 JAYCO TRAVEL TRAILER JAY FLIGHT
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Bought the trailer brand new. One of the leaf springs completely snapped and broke while driving on a smooth road. Trailer was not overloaded. Leaf springs were replaced twice by warranty with the same parts and the springs were flat and W shaped each time. The are supposed to be U shaped. The part they are installing on the trailers are not sufficient and going to cause death or injury. Photo included is the 2nd replacement right after install. Empty of water and leaf springs were already failing!

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