NHTSA Complaint #11677896 — 2017 HYUNDAI SANTA FE

Insert, Padding issue reported to NHTSA

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Complaint Details

ODI Number 11677896
Vehicle 2017 HYUNDAI SANTA FE
Component Insert, Padding
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a Safety 1st safety seat, Model type: Grow and Go All-In-One-Convertible, Model number: CC31-GYY, Manufacturer Date: August 01, 2023. The contact stated that the cloth part that covers the headpiece does not fit. In addition, the insulation part inside the cloth will detach. Most recently, the contact stated that the harness that goes across would become difficult to buckle. It would take several attempts to make it secure. The manufacturer was not notified of the failure.

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