NHTSA Complaint #11677800 — 2023 HONDA CR-V

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11677800
Vehicle 2023 HONDA CR-V
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Hood wobbles crazy while driving highway speed as if it is going to open or come out. Seem the outer panel of hood has rust by the joints where it is joined to the inner panel of the hood. Almost all the joints seem to be not joined well together. This is a structural body issue, car is less than 3 years old. And Currently I have about 55K miles on it. Noticed the hood wobble when it had less than 30,000 miles but upon checking under the hood there were no visible signs of defect. But recently(51K mile roughly) after a car wash I opened the hood to see the inside of the car, that's when I noticed that the hood inner joints have rust and are not joint together properly with inner panel of the hood. Reached out to the dealership but they deny to fix this as it has been more than 36000 miles. At the dealership there was another person with 2025 Honda crv, I checked with the owner to let me see if his car had similar issue or not. Upon checking the hood his car's one of the joint was loose ( given that car is less than an year old so there was no rust.) Seems Honda is used some adhesive to stick the metal panels of the hood together which start to deteriorate over time. There are many crv owners who are having similar issue but the dealership resolves the issue for them given that they have less than 36000 miles on it. Honda does have "Rust Perforation Limited warranty" which is valid until 5 years, But for them to fix the car there has to be rust perforation aka hole in the panel inside out to fix it. Does this mean I have to wait for another 2 years and 5 months for the rust to progress and cause a hole in the panel inside out?? What if i start seeing the rust perforation right after 5 years. Honda will fix this for me or I have to pay out of my pocket to get it fixed. Also my car has never been in any kind of accident, it has the panel which came from the Honda Factory. Also it is not a flood vehicle either for it to start getting rust. Please see attached pics.

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