NHTSA Complaint #11677700 — 2025 BMW X7
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11677700 |
| Vehicle | 2025 BMW X7 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I am leasing a 2025 BMW X7 vin number ([XXX]) through BMW Financial Services. The vehicle has had an active federal safety recall since approximately February 2024, and as of today, the manufacturer has not provided a remedy to address the issue. The recall is listed on the NHTSA website but remains unresolved for over 17 months, despite my attempts to obtain information and updates from both the dealership and BMW directly. I believe this is a violation of my consumer rights under the New Jersey Consumer Fraud Act and breach of warranty, as the vehicle has a known safety defect that the manufacturer has failed to repair within a reasonable time. I am requesting assistance in: 1.Reaching a resolution with BMW to either terminate the lease without penalty, or 2.Compelling the manufacturer to provide an immediate remedy. This recall impacts the safety and use of the vehicle, and I am concerned for both my safety and the financial obligations tied to a defective product. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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