NHTSA Complaint #11677680 — 2014 MERCEDES-BENZ E350

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11677680
Vehicle 2014 MERCEDES-BENZ E350
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I've had the car for 3 years and its all stock. It has 38,500 miles and today out of no where the driver side speaker in the door started making a crackling and popping noise. Smoke started coming from the speaker and filled the cabin. I quickly pulled over and turned off the car, because the smell of plastic burning was horrible. I was immediately alarmed by this and let the car cool down. I started driving again and it started again crackling and alot of smoke coming from the speaker. I called my mechanic and he said that that car had a known problem for a short and others had complained about their speakers melting due to overheating from the amplifier. He quickly searched the fuse box numbers and had me pull fuse #67 that disarmed the amp and speakers but allowed me to drive the car again. There is no warning and this is extremely dangerous due to a possible car fire. I am just thankful that my wife or children were not driving this car when this happened. I researched the problem more and I can't believe there has not been a serious recall for those amps that came with the car.

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