NHTSA Complaint #11677615 — 2020 FORD F-350

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11677615
Vehicle 2020 FORD F-350
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Passenger, right side door mirror has failed in that while driving, regardless of speed, the mirror no longer stays outright and provides rear and blind spot view capabilities, therefore making lane changes hazardous with a high potential for crash probability. The internal mechanism(s) have failed and while driving the side mirror folds inward and collapses towards the door making it impossible to see what is next to you in an adjacent lane as well as what may be approaching from the right rear and right lane. The vehicle is scheduled to be inspected by a Ford dealership tomorrow (8/1/2025) to be assessed and see if they will replace the mirror. The mirror in question is pristine and has not been subjected to harsh treatment or been struck by any outside forces that would cause internal damage. No crash reports are associated with this vehicle.

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