NHTSA Complaint #11677423 — 2024 HYUNDAI IONIQ 5

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD issue reported to NHTSA

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Complaint Details

ODI Number 11677423
Vehicle 2024 HYUNDAI IONIQ 5
Component ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I am the owner of a 2024 Hyundai Ioniq 5 with Vehicle Identification Number [XXX] I purchased/leased this vehicle on [XXX] from Stockton Hyundai. Over the last couple of months my vehicle has experienced an ongoing charging defect: it only charges on Level 1 but fails to charge properly using Level 2 or DC fast chargers, which significantly impairs its use, value, and convenience — a key feature advertised for this vehicle. The issue has not been confirmed by the dealer as they have not been able to figure out why it’s happening and the vehicle has not been inspected by anyone else I also feel like it’s a safety risk because I’m at risk of being stranded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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