NHTSA Complaint #11677324 — 2023 THOR MOTOR COACH TELLARO

First - van was in the shop 3+ times to fix the crash warning sensor. Eventually, they found a pinched wire - from installation. Told it was fixed - it's not. Next June 23/2025 - the van became completely engulfed in smoke while I was at the gas station. Many wires burned up. Here's a statement of what the dealer has found/done.These are major safety concerns. TMC CASE#: CAS-301574-X0Z3N3 REMOVE ACCESS COVERS, LOCATE BURNED WIRES UNDER JUMP SEAT. INSPECT FOR CAUSE OF FIRE. CHECK BREAKERS AND FUSES. FIND INVERTER INOP. FIND LOOSE CABLE CONNECTIONS UNDER COACH AT BUSS BARS. TIGHTEN CONNECTIONS, FIND BATTERIES DEAD. REMOVE FORWARD BATTERY AND CHARGE ON BENCH. FIND BOTH BATTERIES IN PROTECT MODE. CONNECT CHARGER, GET BATTERIES OUT OF PROTECT MODE. RECONNECT BATTERIES. BOTH 150A fuses have blown. DETERMINE A DIRECT SHORT TO GROUND SOMEWHERE IN 12V SYSTEM. REMOVE CABLES FROM BUSS BAR TO LOCATE SHORT. FIND SHORT GOES AWAY WHEN AUX ALTERNATOR IS DISCONNECTED. DISCONNECT CABLE @ ALTERNATOR. RECONNECT CABLES AND REPLACE 150A FUSES. GET 12V WORKING ON COACH. FIND INVERTER INOP. TROUBLESHOOT INVERTER. FIND MAIN 250A FUSE FOR INVERTER HAS A LOOSE NUT AND THE FUSE MELTED. REPLACE FUSE. CLEAN CABLE ENDS AND REATTACH CABLES. INVERTER TEST OK. TRACE LOOSE ROMEX BY SHORE CONNECTION. FIND ROMEX GOES UP TO THE CEILING AND CROSSES TO PS. FIND THE OTHER END. TRANSFER SWITCH. TRANSFER SWITCH NOT CONNECTED. TEST 12V SYSTEMS. RUN WATER HEATER AND FURNACE. FIND FURNACE OUTPUT HOSE EXTREMELY HOT AND FURNACE SHOWS W18H CODE. LOOK UP CODE, FIND CODE FOR BLOCKED HEAT REGISTER. NEXT STEP IS REMOVE THE FURNACE AND BENCH TEST. REMOVE EXHAUST PART FROM TRUMA HEATER. DISCONNECT HOSE. DISCONNECT WATER LINES. DRAIN WATER TANK. REMOVE TRUMA FROM COACH. CONNECT TO BATTERY AND LP CONNECT REMOTE. TEST ON BENCH