NHTSA Complaint #11677291 — 2022 FORD TRANSIT

The contact owns a 2022 Ford Transit. The contact stated that upon shifting to reverse(R), the contact noticed that the rearview camera image was frozen. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.