NHTSA Complaint #11677272 — 2016 GMC CANYON

The contact owns a 2016 GMC Canyon. The contact stated that while driving at an undisclosed speed, the vehicle lost electric power steering, and the steering wheel became difficult to steer. The contact pulled to the shoulder of the roadway and turned the vehicle off. The contact stated that upon restarting the vehicle, the power steering became operable; however, the failure recurred while driving. The power steering warning light was illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The contact related the failure to an unknown recall; however, the VIN was not included in the recall. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.