NHTSA Complaint #11677089 — 2025 JEEP WAGONEER

With only 4811 miles on our Jeep Wagoneer, it had TOTAL BRAKE FAILURE causing my wife to drive thru a stop sign avoiding pedestrians. I had it towed by Jeep roadside assistance to St.Clair Chrysler Jeep in St. Clair MI. on [XXX]. A week later on [XXX] I was told to come pick up the car and that it was repaired. The porter went to move the car and again TOTAL BRAKE FAILURE. The vehicle was again repaired and when I went to get it, I asked if the brakes were guaranteed to work and no one would say that they were. This car model has a lot of brake issues and I can't have my family drive in it anymore, I traded it in on another new car but lost $14.000 in depreciation do to brakes. This is not my fault. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)