NHTSA Complaint #11676960 — 2022 THOR MOTOR COACH AXIS
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11676960 |
| Vehicle | 2022 THOR MOTOR COACH AXIS |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
We purchased this brand new Thor, Axis from Lazydays, Tampa in January of 2022. We have only used it once since taking delivery (the slide was broken at that time). It has been in and out of the shop for months at a time for over 3 years, for various items, including the "brain" (3 times), the outside jacks, the slider, cracked windshield (while in service), severe water intrusion etc. The fact that this has been going on for so long and the response from Thor has been, "our only responsibility is to insure that you get service". No one wants this much service, expecially on something brand new. My husband is a Retired, 100% Disabled, Army Veteran and I can't tell you how this has stressed him. This is our 6th Camper and we have never had such a nightmare. Can you assist. We got it out of the shop yesterday....