NHTSA Complaint #11676629 — 2016 GMC TERRAIN VISIBILITY/WIPER

Complaint Details

ODI Number	11676629
Vehicle	2016 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	July 19, 2025
Date Filed	July 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The windshield wipers became inoperable due to a ball joint failure within the wipers. The parts are available for inspection. The safety of myself and others were put at risk as it was raining heavily after sundown and I could no longer see through my windshield due to the rain not being cleared off by windshield wipers. The visibility issue could have caused an accident, especially if the car in front of me had slammed on breaks. The problem has not been addressed by a dealer but I will be doing that in the following weeks. No one has inspected the component. I did not get any warning lamps or messages. The wipers just immediately stopped.

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