NHTSA Complaint #11676446 — 2022 VOLKSWAGEN ATLAS

I am reporting a recurring coolant system issue that raises safety concerns. My 2022 VW Atlas has triggered the coolant warning light several times since new. A dealership eventually replaced the head gasket under warranty, yet the warning returned again months later. At the most recent service visit, a pressure test showed no leak, and I was told the problem was likely "air bubbles" — the same explanation I received before the head gasket was replaced. VW has issued TSB 19-22-01, advising dealers to blame repeated warnings on trapped air and to avoid replacing parts unless a leak is confirmed. This contradicts VW’s own official dashboard warning guidance, which instructs drivers to “Stop! Engine coolant level too low, engine coolant temperature too high, or engine coolant system malfunction” and “Do not drive.” This creates a conflict: VW tells customers a coolant warning is urgent and dangerous, while internally telling dealers to do nothing unless symptoms worsen. Meanwhile, owners are left driving vehicles that could overheat, stall, or fail without proper diagnosis. I request NHTSA investigate whether this approach allows VW to underreport or delay addressing a possible defect. I am concerned about the safety and reliability of this vehicle and the potential for this issue to affect other Atlas owners.