NHTSA Complaint #11676238 — 2021 TOYOTA HIGHLANDER

When our vehicle reached about 70,500 miles (10,000 miles past when the powertrain warranty expired), the vehicle started making high-pitched whining noises when the gas pedal was depressed. We brought it to the Toyota dealership and were advised that the vehicle's transmission needed to be replaced and were quoted $9,700. This is for a vehicle that was only 4 years old!! We do not feel that this is a repair/issue that a consumer must bear the cost of! When we shared this with the Toyota technician, he stated that unfortunately, the Highlander's powertrain warranty expired at 60,000 miles. We understand that Toyota was aware of this issue and this should have been escalated as a NHTSA recall where the manufacturer should be responsible for the cost of repair and/or replacement, not the consumer. Please assist us with obtaining a satisfactory resolution with this.