NHTSA Complaint #11676035 — 2020 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11676035
Vehicle 2020 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage 152,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2020 Ford Fusion. The contact stated while driving 25 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated there was an abnormal sound coming from the engine. The vehicle as taken to the dealer; however, no cause for the failure was found. The cam shaft sensor was replaced; however, the failure persisted. The contact stated that on another occasion, while driving 8 MPH, the engine seized. The message "See Manual" was displayed. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The vehicle was taken to several dealers and independent mechanics. The contact was recently informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 152,000.

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