NHTSA Complaint #11676000 — 2017 FORD EXPEDITION

The contact owns a 2017 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine, and the vehicle hesitated upon start. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 131,000.