NHTSA Complaint #11675983 — 2016 CHEVROLET EQUINOX ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11675983
Vehicle	2016 CHEVROLET EQUINOX
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 24, 2025
Date Filed	July 24, 2025
Mileage	148,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The contact owns a 2016 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of engine oil. There were no warning lights illuminated. The contact stated that one and a half quarts of oil needed to be added every two days. The vehicle was taken to the local dealer to be diagnosed and it was determined that the failure was caused by the timing belt sagging, and the piston being burned. The dealer stated that the gasket kit, timing chain, tensioner, sensor, guards, actuator, and bolts needed to be replaced. The vehicle was repaired. The manufacturer was contacted and filed a claim. The failure mileage was approximately 148,000.

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