NHTSA Complaint #11675764 — 2022 CHEVROLET EQUINOX

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11675764
Vehicle 2022 CHEVROLET EQUINOX
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

While driving my 2022 Chevrolet Equinox, the car suddenly stalled on a city road. This occurred in a busy area with multiple stops and traffic signals. I was accelerating after a stop when the engine cut off abruptly, without any prior warning lights or error messages. I was able to coast to a safe stop, but the incident was frightening and dangerous. The vehicle was towed to a dealership and inspected. They diagnosed the issue as a failure of the Fuel Pump Control Module (FPCM). The part was not covered under my powertrain warranty despite being essential to the operation of the vehicle. The dealer confirmed this failure and replaced the part. The total repair cost was $592. When I attempted to check my eligibility for the NHTSA Campaign Number 23V013000 (regarding a fuel pump defect that may cause stalling for same 2022 Chevrolet Equinox), my VIN was reported as not currently eligible, even though the issue I experienced matches the recall description. The vehicle has since been repaired and has been operating fine, while I didn’t experience any stalling, I’ve noticed the gear shifts more closely now — they feel very quick or more noticeable than before, but no warning lights have appeared. I am filing this complaint to formally document the safety issue I experienced and to request a review of my VIN in light of the recall. A sudden stall on a city road puts drivers and passengers at significant risk, and I believe this is a serious safety concern that should be investigated.

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