NHTSA Complaint #11675582 — 2018 HONDA CR-V

The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There was no warning light illuminated. The contact stated that the steering wheel was sticking while attempting to make a turn. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the steering gearbox had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.