NHTSA Complaint #11675417 — 2018 AUDI A4

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11675417
Vehicle	2018 AUDI A4
Component	UNKNOWN OR OTHER
Date of Incident	July 1, 2024
Date Filed	July 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

The Audi MMI system began to spontaneously restart while driving after owning the car for a couple of years. It would power off and reboot at random intervals. It became more frequent and is both distracting and dangerous as you lose all navigation, and camera function while it reboots not to mention any telephone connection. This happens every couple of minutes and multiple times per drive. Took it to the dealer (Kendall Audi of Bend) and was told the MMI needed to be replaced. Spent approx. $2500 to have MMI replaced and now it has started happening again with the NEW MMI. There are MANY MANY other complaints with this same issue on Reddit and the Audi World Forum and it needs to be addressed by Audi.

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