NHTSA Complaint #11675407 — 2024 VOLKSWAGEN ATLAS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11675407
Vehicle	2024 VOLKSWAGEN ATLAS
Component	ENGINE
Date of Incident	July 17, 2025
Date Filed	July 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

When driving, the vehicle will lose all acceleration and come to a stop. If you try to move the vehicle it will stall out. There are no warning signs or faults. However, if you let the vehicle sit for a few hours, it will run again as normal. This happened to us twice while on a road tirp. Once on the trip to the destination and the other to the trip home. VW Road side assistance was a joke, and did not help get us off of the highway as we were stuck with my [XXX], [XXX], [XXX], and wife. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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