NHTSA Complaint #11675406 — 2017 FORD ESCAPE

The problem with my 2017 Ford Escape began in June 2021 (mileage 65652) when the engine warning light came on and there was white exhaust smoke. Our local mechanic tried various actions to determine why the engine light was on, such as performing a GDI treatment for carbon buildup, but over the summer months none of his actions were successful but each action was an incurred expense. By August 30, 2021, a new warning appeared “High Engine Temp. Stop Safely”. At this point our mechanic found a Technical Service Bulletin regarding the 2017 Ford Escape 2.0L EcoBoost engine coolant in cylinders and my car was towed to our local Ford dealership in Prince Frederick, MD. The Ford dealership verified our concern as follows: “Tech Notes: Verified Concern, Check Engine Light Missfire Code Cylinder #3. Remove Plug, Coolant Fouled. Coolant Intrusion. Ford Assisting Customer on Repair. CAS-33032232-M8C9Z8. Remove and Replace Long Block Assembly. Test Drive After Repair. Concern Corrected. Approval Code MSPA102662” Answers to Your Questions: (1) It's a engine failure (2) Potential of sudden stops with engine failure (3) Ford Dealer inspected my engine and verified the problem and Ford corporate issued Technical Bulletins on problems with Ford Escape 2.0L Ecoboost engine (4) Yes, engine warning light and High engine temp light with instruction to stop safely06/23/2021.